Based on our real-life experience, many of the industrial refrigeration system & equipment suppliers, as wel as specialised design-and-build contractors, do not fully understand the real needs of their (key) customers. And once they understand these needs, then they are often not able to effectively communicate with their customers and to create win-win situations.
We provide consultancy and training services for suppliers and contractors to improve their CRM strategy and implementation, and therefore to make their business more profitable.
We also help end-user companies to deal with their key suppliers and contractors, and perform supplier assessments as part of project tender selection procedures.